The SŌLUNE Hot & Cold Gel Head Cap is a soft, flexible gel cap designed to bring soothing comfort through cooling or warming sensations. It gently wraps around your head for 360° coverage — perfect for unwinding at home, taking a break, or enjoying a quiet moment of relaxation.

For cold use: place the cap in the refrigerator or freezer according to the product instructions. Remove it once cooled, gently place it over your head and relax.

For warm use: warm the cap according to the manufacturer’s heating instructions. Always check the temperature before placing it on your skin, then wear it comfortably while resting or relaxing.

Please always follow the instructions included with your cap.

Wear your cap while you rest or relax, following the usage guidance included with your cap. If it ever feels too cold, too warm or uncomfortable, simply take it off.

Yes. Your cap is reusable — simply cool or warm it again whenever you need a moment of comfort.

To keep it in good condition, keep it clean and dry between uses, avoid sharp objects, excessive heat and direct contact with heating elements, and follow the manufacturer’s instructions for cleaning, heating, cooling and storage.

The SŌLUNE cap is a comfort and relaxation product, designed to provide soothing cooling or warming sensations while you rest. It is not a medical device and is not intended to diagnose, treat, cure or prevent any medical condition.

If you experience migraines or frequent headaches, please speak with a doctor or healthcare professional.

The cap is available in five colors: Black, Blue, Pink, Grey and Purple. You can choose your favorite on the product page.

Yes. Standard shipping is free on all orders to the European Union, the United States, Canada and Australia.

Depending on your country, taxes, duties or import fees may apply — where available, these are shown at checkout before you place your order. Read more in our Shipping Policy.

Orders are processed within 1 business day (excluding holidays). Once your order has shipped, standard delivery takes an estimated 6–12 business days. Your delivery estimate is also shown at checkout.

You’ll receive a confirmation email with tracking as soon as your order ships, where the shipping method supports it. Delivery times are estimates and may be affected by carrier or customs delays. See our Shipping Policy for details.

Yes. You can request a return within 14 days after your order is delivered. Items must be unused, in the same condition you received them, and in their original packaging. Return shipping is free and we’ll provide a return label.

To start a return, log in to your account or contact us — please note that items sent back without an approved return request can’t be accepted. Customers in the EU also have a 14-day right to cancel. Full details are in our Returns & Refunds Policy.

Our customer support team is happy to help with any questions about our products, orders, shipping or returns. Email us at support.solune@gmail.com or use our contact page.

We aim to reply within 1–2 business days. For order-related questions, please include your order number so we can help you faster.